FAQ
International Shipping – are there cheaper options?
In most cases, no. Through the shop platform we use, all available carriers offer discounts on shipping rates. In some instances, our preferred global carrier (UPS) is not the cheapest shipping option. If there is a significant difference between them and DHL, we will reach out to the customer via email. If the customer agrees, we will ship through DHL and refund the approximate shipping difference.
Shipping – why was my order canceled?
All canceled orders are refunded. There are several reasons for canceling an order. Some of the most common include: an undeliverable address, an address outside of the USA that is too long (see shipping policy here), or the transaction was categorized as medium or high risk by our shop platform.
Shipping – what are the additional fees upon delivery?
The answer depends on your country. The most common are duties, customs fees, and taxes charged to you by your government. See shipping policy here for more.
Shop – what are the shop policies?
See shop policies here.
Locals Subscription – how can I cancel?
You can cancel your support by following the instructions found here. While we can see your activity within our community, the Locals platform will have to help you with any account-specific help you may need. You can reach them by email here: support@locals.com
Locals Subscription – how can I connect with other community members?
As a member, you are able to make posts within the community, in addition to commenting on other posts you see. This is one of the greatest features of the Locals platform.
Please respect the following community guidelines to maintain an enjoyable environment:
Keep conversation respectful, without personal attacks
Don’t blow up other members’ feeds. If someone isn’t responding to you, let it be
Keep out behavior that could be seen as trolling/spamming
Relax, be yourself, and enjoy
Locals Subscription – how to upgrade from monthly to annual support?
Within the Locals platform, you’ll need to find Manage Support. This link will walk you through it.
Locals Subscription – what’s the difference between Locals and mycolormusic.com?
As a supporter at Locals, you have access to everything at mycolormusic.com.
In essence, Locals is where we post / house nearly all of the content (streams, articles, lessons, diagrams, etc.) The playlist structure at mycolormusic.com simply provides a streamlined way to navigate and find material.
ChordMap – how do I “unstick” the layers?
Like a baseball glove or pair of shoes, your ChordMap will function more easily after being “broken in” (or worn in). This video includes our best tips for getting up and running.
eBook Bundle – how to download the PDFs?
When you complete your purchase in our shop, you will receive two (2) separate emails within a few minutes. The first email will confirm your purchase. The second email will include a large orange Download button. When you click the Download button, your device will begin the process of downloading your PDFs.
eBook Bundle – are printed versions of the books available?
Currently, no. In the future, likely. This is something we’re currently looking into doing.
Guitar Fretboard Labels – which kind should I get?
In each product listing within the Shop, you’ll find a size chart to help you decide which set will best fit your guitar.
Guitar Fretboard Labels – can I apply them to my bass guitar?
Short answer, no. This is due to the difference in fretboard dimensions. We are currently working on making a bass label set available in the Shop.
Instrument Labels – will I become dependent on using them?
Not necessarily; it depends on your personal approach to using them. The labels are designed not only to get you up and running, but also to provide insight into the patterns of music theory for songwriting.
Content Library – where should I start?
Content Library – does the library include everything you publish?
No, but almost everything. Some videos, especially shorts, are only found on media platforms designed specifically for short videos (eg, tik tok). Otherwise, yes – mycolormusic.com contains nearly all materials published.
Content Library – how can I make topic requests?
The best way is to post within the community at Locals.com.
Content Library – what do you have for left-handed players?
At mycolormusic.com, we currently have beginner books and chord charts (guitar, ukulele) available in their respective playlists.
Practice – what is your recommended daily routine?
This is so personal that I don’t recommend one. It depends on your skill level, goals, and interests, as well as time available.
Beginner Musician – I’m new to music, where should I start?
Playing Technique – any advice for new musicians?
The beginner books include some tips on technique. Much of the material here is focused on the patterns and application of music theory.
Guitar Licks – any advice for playing solos?
Great solos are based on a strong understanding of harmony. The Music Theory Course provides details on chords and progressions, which are the foundation for solos. The Scales playlist at mycolormusic.com is expanding to illustrate a variety of patterns in all keys for use in guitar licks.
Lesson Quizzes and Exercises – where can I find them?
They are found at the end of each lesson’s respective PDF within the Music Theory Course.
Lesson 20 – when will it be released?
2025. Yes, lesson 20 will wrap up the Music Theory Course, but it will mostly take us in the direction of what’s next. Creatively, I need to let the previous lessons settle in my mind a bit before I will be ready to cast a vision for what’s to come next.
Live Streams – how can I join?
On Locals, you’ll need to go to the Heads Up post and click the link within. That’s basically it.
Piano Course – is there a music theory course for piano?
Much of what you get out of the Music Theory Course for guitar applies directly to piano. A specific course dedicated to piano is planned in the future.
App – do you have a ColorMusic® app?
Currently, no. Development work on an app has been done, and one will be released in the future.
Contact – how can I contact Mike for a possible sponsorship?
Mike doesn’t review emails directly, and he hesitates to take on sponsorships. That said, he can be reached at: Mycolormusic [at] gmail [dot] com
Contact – how can I contact Mike for a possible partnership?
Mike doesn’t review emails directly, and he hesitates to take on partnerships. That said, he can be reached at: Mycolormusic [at] gmail [dot] com